1. What types of gifts do you offer?
We offer a wide range of premium gifts, including curated gift boxes, personalized items, luxury accessories, and exclusive experiences. Our collection is perfect for any occasion, from birthdays to corporate gifting.
2. How do I place an order?
Simply browse our collection, select the gift you’d like to purchase, and click “Add to Cart.” Once you're ready, proceed to checkout, enter your shipping details, and select your preferred payment method to complete your order.
3. How can I track my order?
Once your order has been dispatched, you will receive an email with a tracking number and courier details. You can track the status of your order directly through the courier’s website, typically within 24 hours.
4. What are your shipping charges?
Shipping charges depend on the delivery location and the shipping method chosen. You can view the exact shipping cost at checkout before confirming your order
5. Do you offer international shipping?
Yes, we do offer international shipping to select countries. Shipping charges and delivery times will vary based on the destination. Please check the shipping information at checkout for more details.
6. Can I change or cancel my order?
Once an order is placed, we begin processing it right away to ensure timely delivery. If you need to make changes or cancel, please contact our customer service team as soon as possible, and we’ll do our best to assist.
7. What if my gift arrives damaged or defective?
We take great care in packaging our gifts, but if you receive a damaged or defective item, please contact us within 7 days of delivery. We’ll assist you with a replacement or refund.
8. How do I contact customer support?
You can reach our customer service team via email at contact@wishboxed.com or through our contact form on the website. We're here to assist with any inquiries or concerns.